Cancer Council Liaisons (CCL) work alongside health professionals in multiple hospitals across NSW to support cancer patients and their families at all stages of the cancer continuum.
Cancer Council Liaisons:
- are available on site to provide information and support for cancer patients, carers, and family members
- assess patient’s/carer’s supportive care needs and navigate them to relevant support services
- listen to patient or carer concerns and provide short term emotional support, and navigate them to ongoing support if required
- are a gateway service for support services provided by Cancer Council.
FAQs about our Cancer Council Liaisons (CCLs)
- Albury-Wodonga Regional Cancer Centre – Albury Wodonga Health Campus
- Blacktown Cancer and Haematology Centre – Blacktown Hospital
- Central Coast Cancer Services – Gosford and Wyong Hospitals
- Nelune Comprehensive Cancer Centre – Prince of Wales Hospital
- Northern Sydney Cancer Centre – Royal North Shore Hospital
- North West Cancer Centre -Tamworth Hospital
- South Western Sydney Local Health District
- Liverpool Hospital
- Bankstown Cancer Centre
- Macarthur Cancer Therapy Centre
- Fairfield Hospital.
Health professionals can quickly refer patients and their family members to the Cancer Council Liaison in their treatment centre in person, via email, phone, or the hospital’s eMR system where available.
Our Liaison team now includes 2 bilingual Cancer Council Liaisons (CCLs) supporting patients across 4 treatment centres in South Western Sydney Local Health District (SWSLHD):
- Liverpool Hospital
- Macarthur Cancer Therapy Centre
- Bankstown Cancer Centre
- Fairfield Hospital.
Together, they speak Cantonese, Arabic, Assyrian, Chaldean, and English, providing essential support to our culturally and linguistically diverse (CALD) communities and English-speaking patients.
Get to know our CCLs
Gloria
Bilingual Cancer Council Liaison (Cantonese), South Western Sydney Local Health District
Gloria is a social worker with over 14 years of experience at Campbelltown Hospital (SWSLHD), specialising in oncology and palliative care. She also worked as a blood cancer coordinator for the Leukaemia Foundation, gaining expertise in haematology.
As our first bilingual Liaison, Gloria understands the challenges faced by patients whose first language is not English, especially when accessing cancer support. She believes clear communication builds trust and helps vulnerable patients navigate complex services.
Fluent in Cantonese and English, with an understanding of Mandarin, Gloria plays a key role in expanding cancer support services for the Chinese community.
Personal experience has taught me that language should not be a barrier to accessing supportive care.
Kelly
Cancer Council Liaison, Central Coast Cancer Services, Gosford and Wyong Hospital
Kelly is a registered nurse with more than 10 years’ experience working in oncology including chemotherapy, radiotherapy, and stem cell collection. Before becoming a Cancer Council Liaison, Kelly worked with the Cancer Council NSW 13 11 20 Information and Support Service.
Working alongside health professionals, Kelly uses her extensive knowledge of cancer treatments and the varying needs of cancer patients and carers to provide information and support to cancer patients, carers, and family members. As a central coast local, Kelly has a vast knowledge of the support available within the hospital, local community, and charitable organisations.
Kelly is keenly aware of the importance of empathy when talking to patients and their families, allowing time for them to feel heard.
Speaking to a patient at the right place and at the right time is so important in supporting them at times of great distress. Being able to offer support at all stages of the cancer continuum from diagnosis, during treatment, survivorship or palliative care gives me such fulfilment in the role. It is so important being able to offer support not only to the patients but to their family members.